Your data is yours.
We protect it.
Spokiva is built on a foundation of zero-trust architecture, military-grade encryption, and strict compliance standards to ensure your voice AI operations remain private and secure.
Audited and Certified to Industry Standards
Core Security Pillars
We design security into every layer of the stack, ensuring complete privacy from the LLM down to the SIP trunk.
Zero Retention Privacy
Your data is never used to train our base models or any third-party LLMs. We maintain a strict zero-retention policy with our LLM providers, ensuring your conversation transcripts and audio recordings remain strictly within your tenant.
- Opt-out of data sharing by default
- Automated PII redaction available
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 military-grade encryption. We utilize hardware security modules (HSMs) to manage cryptographic keys securely.
- AES-256 for data at rest
- TLS 1.3 for data in transit
Voice Identity Protection
We treat voice models as sensitive biometric data. Cloning a custom voice requires multi-step verification and explicit consent from the original speaker before it can be deployed to production.
- Explicit consent verification
- Tamper-proof voice model storage
Access Control
Maintain complete control over your workspace with granular Role-Based Access Control (RBAC). Enforce Multi-Factor Authentication (MFA) and seamlessly integrate with your enterprise SAML/SSO provider.
- Okta, Azure AD, and Google Workspace
- Extensive audit logging
High availability.
Zero compromises.
Our infrastructure is distributed across multiple Tier-4 data centers with active-active redundancy, ensuring your voice agents are always online to take calls.
Guaranteed SLA
99.99%
Global Regions
12+
Ready to deploy securely?
Whether you're processing payments over the phone or handling sensitive healthcare data, Spokiva is built to keep you compliant.