Give Your AI Agent a
Perfect Memory
Upload documents, sync your help center, or scrape your website. Your AI agent learns instantly and answers customer questions with 100% factual accuracy based on your own data.
Instantly Smart. Always Accurate.
Powered by advanced Retrieval-Augmented Generation (RAG) to eliminate hallucinations.
Train on any format, in seconds
Just drag and drop your files. Spokiva automatically parses, chunks, and vectorizes your data so the AI can search it instantly during a live phone call.
- Support for 20+ Formats: PDF, Word, Excel, CSV, Text, and Markdown.
- Web Scraping: Point the AI to your website URL and it will learn your entire sitemap overnight.
Strict Anti-Hallucination Guardrails
Control exactly what the AI says. If the answer isn't in your knowledge base, the AI is programmed to say it doesn't know, or it will automatically transfer the caller to a human.
- Source Citations: The system logs exactly which document it used to generate an answer.
- Custom Fallbacks: Define a script for when information is missing.
Turn data into conversations
How our customers are using the Knowledge Base to deflect calls.
Customer Support FAQs
Answer questions about store hours, return policies, shipping times, and pricing by simply uploading your existing FAQ page.
Technical Troubleshooting
Upload user manuals and technical specs. The AI can guide a customer step-by-step through setting up a router or fixing a software bug.
Product Recommendations
Sync your product catalog. When a caller asks "Do you have running shoes in size 10?", the AI checks your inventory and recommends options.
Connect your sources
Set up an auto-sync connection so your AI agent always has the latest information when you update your internal docs.
Make your AI smarter today.
Upload your first document and watch the AI instantly learn how to answer your customers' most common questions.
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